Privacy Policy

Introduction
Welcome to craftyvibe! We are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you purchase digital crochet and knitting patterns from our Shopify store.

1. Information We Collect
Information You Provide Directly:
Contact Information: Name, email address, and shipping address (for order processing)

Payment Information: Processed securely through Shopify Payments, PayPal, or Stripe (we do not store full credit card details)

Order Details: Pattern preferences, purchase history, and download requests

Communication Data: Messages sent through our contact form or email

Automatically Collected Information:
Technical Data: IP address, browser type, device information, and operating system

Usage Data: Pages visited, time spent on site, and download activity

Cookies: Small data files stored on your device to improve your shopping experience

2. How We Use Your Information
We use your personal data for the following purposes:

Purpose    Legal Basis
Process and fulfill your pattern purchases    Contractual necessity
Deliver digital PDF patterns via email    Contractual necessity
Provide customer support and pattern assistance    Legitimate interest
Send order confirmations and download links    Contractual necessity
Improve our website and pattern offerings    Legitimate interest
Prevent fraud and ensure security    Legal obligation
Send marketing emails (only with your consent)    Your consent
3. Digital Product Specifics
Pattern Delivery:
All crochet and knitting patterns are delivered digitally as PDF files

You will receive download links via email immediately after purchase

Links remain active for 30 days; we recommend downloading and saving patterns immediately

Copyright Protection:
Patterns are protected by copyright laws

Purchase grants you a personal use license only

We monitor downloads to prevent unauthorized distribution

4. Data Sharing & Third Parties
We DO NOT:
Sell, rent, or trade your personal information

Share your email with other pattern designers

Use your data for unrelated marketing without consent

We DO Share With:
Shopify: Our e-commerce platform (their privacy policy applies)

Payment Processors: PayPal, Stripe for secure transactions

Email Service Providers: For order confirmations and pattern delivery

Legal Authorities: When required by law or to protect our rights

5. Data Security
We implement appropriate security measures including:

SSL Encryption on our entire website

Secure Payment Processing through certified providers

Limited Access to your data by authorized personnel only

Regular Security Updates to our systems

6. Your Rights (GDPR & CCPA Compliance)
You have the right to:

Access your personal data

Correct inaccurate information

Delete your data (with certain exceptions)

Object to processing

Data Portability request a copy of your data

Withdraw Consent for marketing communications

To exercise these rights, contact: support@craftyvibe.store

7. Cookies & Tracking
We use cookies for:

Remembering your shopping cart items

Analyzing website traffic

Improving user experience

Preventing fraudulent activity

You can control cookies through your browser settings.

8. Children's Privacy
Our digital patterns are intended for adult crafters. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers
As a US-based business serving international customers, your data may be transferred to and processed in the United States, which may have different data protection laws than your country.

10. Data Retention
We retain your personal data for:

Active Customers: As long as you have an account or we need to fulfill orders

Inactive Customers: Up to 5 years for tax and legal purposes

Pattern Purchase Records: Indefinitely for copyright protection purposes

11. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use of our services constitutes acceptance of updated policies.

12. Contact Information
For privacy-related questions or concerns:

craftyvibe
📧 Email: support@craftyvibe.store
📞 Phone: +1 725-276-1399
📍 Address: 4726 Touro Street, New Orleans, LA, USA

Pattern-Specific Note: By purchasing our digital patterns, you acknowledge that they are for personal use only and agree not to redistribute, resell, or share the PDF files. This restriction helps us protect our intellectual property and continue creating new designs for our community.

Thank you for trusting craftyvibe with your creative journey! 🧶✨