Delivery Policy
⚡ How It Works
1. Instant Digital Delivery
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All crochet and knitting patterns are digital PDF files
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No physical items are shipped
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Your pattern is available immediately after purchase
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2. Delivery Timeline
Order StatusDelivery Time
Standard OrdersInstant (within 1-5 minutes)
Payment ProcessingUp to 2 hours for manual review
Weekends/HolidaysSame instant delivery applies
3. How to Access Your Patterns
After successful payment:
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Email Delivery: You'll receive an email with download links
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Account Access: Log into your CraftyVibe account to access purchases
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Order Confirmation Page: Download links available immediately after checkout
4. Important Notes
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Check Spam/Junk Folder: Delivery emails sometimes end up there
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Email Accuracy: Ensure correct email at checkout (typos = no delivery)
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Download Limit: Links expire after 30 days (download and save immediately!)
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Multiple Formats: All patterns are PDFs optimized for print and mobile viewing
🔧 Troubleshooting
Didn't Receive Your Pattern?
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Wait 15 minutes (rare processing delays can occur)
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Check spam/junk folder
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Log into your CraftyVibe account (if created)
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Contact us at support@craftyvibe.store with your order number
Download Issues?
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Browser Problems: Try a different browser (Chrome, Firefox, Safari)
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PDF Viewers: Ensure you have a PDF reader (Adobe Acrobat, Preview, etc.)
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Mobile Devices: Patterns are mobile-friendly but may need a PDF app
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Printing Issues: All patterns are print-optimized but colors may vary by printer
🌍 International Customers
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No geographical restrictions - available worldwide
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No additional fees for international delivery
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All patterns in English (unless otherwise noted)
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24/7 access regardless of time zone